Mecca Accounting — Tax and Advisory
Registered NDIS Provider

Mecca Accounting Plan Management

Choosing Mecca Accounting Plan Management ensures you'll get the most out of your NDIS plan, without the stress. We pay your providers, track your budget and keep you in control.

What do we do?

We help NDIS participants

Paying your providers

Managing & tracking your funds

How do we get started?

Four simple steps

1

Initial discussion

Get in touch via phone or email to get started with our plan management services.

2

Service agreement

We send you (or your authorised representative) a service agreement for signing.

3

Payment of invoices

We review your plan and pay providers within 48 hours, following your approval if required.

4

Tracking your budget

We send updates on how much funding you have used and how much is left, so you get the most out of your plan.

Why choose us

Built around you

Fast

We process all provider invoices for payment within 48 hours.

Flexible

Save time by choosing whether to approve each invoice or have them auto-approved.

Choice

Choose the provider of your choice, even if they aren’t NDIS registered.

Confidence

Keep track of your NDIS budget with our user-friendly reports.

How we support you

Plan management that works for you

Our plan management service is here to make your NDIS plan easier to manage, so you can focus on your goals.

Track your NDIS budget

Process provider invoices

Receive clear monthly budget reports

Understand your available funding

Reduce administration and paperwork

Maintain choice and control over your supports

Safe & secure

Our team remains vigilant about your wellbeing and budget, ensuring the security of your private information while monitoring for any unusual spending outside of your plan.

No cost to you!

There are no out-of-pocket costs at all to use our plan management services. These monthly fees are covered by the NDIS, separate to your funding.

Our commitment

A registered provider you can rely on

Mecca Accounting is a registered NDIS Plan Management provider committed to:

  • Managing your NDIS funding accurately and transparently
  • Paying provider invoices promptly and correctly
  • Protecting your privacy and confidential information
  • Responding to participant enquiries and concerns in a timely manner
  • Maintaining appropriate qualifications, professional memberships and insurances
  • Continuously improving our services through feedback and complaints
  • Meeting the requirements of the NDIS Practice Standards and NDIS Code of Conduct
Your rights

Your rights as a participant

As a participant of Mecca Accounting, you have the right to:

Be treated with dignity and respect

Be involved in decisions affecting your supports

Receive services that are safe, professional and confidential

Make a complaint without fear of disadvantage

Access an advocate, family member or support person at any time

Have your personal information handled privately and securely

Contact the NDIS Quality and Safeguards Commission if you have concerns about our services

FAQ

NDIS plan management questions

Plan management is a way of managing the funding in your NDIS plan. As your plan manager, we pay your providers, process invoices, claim from the NDIS and help you keep track of your budget.

There are no out-of-pocket costs at all to use our plan management services. These monthly fees are covered by the NDIS, separate to your funding.

Yes. With plan management you have the flexibility to use both NDIS registered and non-registered providers, in line with your plan.

We process all provider invoices for payment within 48 hours, following your approval if required.

Our team remains vigilant about your wellbeing and budget, ensuring the security of your private information while monitoring for any unusual spending outside of your plan.

Join today

Join Mecca Accounting Plan Management

Complete the form below to get started. Our team will be in touch to set up your NDIS plan management — at no cost to you.

Participant details
Is your plan currently being managed? *
Contact details
Preferred contact method
Representative & supports (if applicable)

No cost to you — plan management fees are funded separately by the NDIS.

Feedback & complaints

We welcome your feedback

At Mecca Accounting, we welcome feedback, compliments and complaints as an opportunity to improve our services.

Participants, families, carers, advocates or representatives can provide feedback or make a complaint:

  • By speaking with us directly
  • By emailing info@meccaaccounting.com.au
  • By completing the online form below
  • Through a family member, advocate or authorised representative
  • Anonymously if preferred

Making a complaint will not affect the supports or services a participant receives.

We aim to:

  • Acknowledge complaints within 2 business days where contact details are provided
  • Resolve most complaints within 14 business days where possible
  • Keep participants informed throughout the process where contact details are provided
  • Treat all complaints fairly, respectfully and confidentially

If a participant is not satisfied with our response, or would prefer to speak with an independent organisation, they may contact the NDIS Quality and Safeguards Commission.

NDIS Quality and Safeguards Commission

Submit Feedback or a Complaint

You can use this form to provide feedback, make a complaint, raise a concern, or submit a compliment. You may submit this form anonymously if you prefer.

Type of submission *
Are you submitting anonymously?
Contact details (all optional)
Do you need support from an advocate or representative?
Permission to contact you

Any personal information submitted through this form will be handled confidentially and used only to respond to your enquiry, feedback or complaint. You may submit feedback or a complaint anonymously if preferred.